Sacnetsv.com, we are a registered trademark in the United States as " Sacnet El Salvador Corp ". and our subsidiaries ("we," "us," or "Endurance") are leading providers of online tools for small businesses to establish and build their web presence, find themselves in online searches, and connect with customers through email marketing, social media and more. Our brands include WHM/CPanel, SonicPanel, CentovaCast, MediaCP, Wowza, Softaculous, sitePad, Virtualizor and others found in our plans and services. We care about protecting the personal information of our customers and visitors who use our websites, products, or services (collectively, our "Users"). This privacy notice provides details about how we collect, share and use your personal information. For more information about the Sacnetsv.com corporate family, contact Customer Service via tickets .
For the purposes of the General International Data Protection Regulation, USA Data Protection Law. The General Data Protection Regulation (GDPR) was enacted in April 2016 and came into force on May 25, 2018, and each of the brands that you have registered for a product or service are the data controller and our local American. The representative is " Sacnet El Salvador Corp. ", 8 Cleveland st , Brentwood, NY 11717, United States.
INFORMATION COVERED BY THIS PRIVACY NOTICE.
This privacy notice, which may also be referred to as a "privacy policy" on some of our websites, covers personal information, including any information we collect, use and share about you, as described below. This privacy notice applies to all corporate family websites and brands, our products and services, and our mobile applications (collectively, the "Services"). This privacy notice does not cover how our Users may use or share the data they collect using our services.
When you purchase a Service or Product from us, your personal information will be collected, used and shared in accordance with the provisions of this privacy notice. In addition, the following addenda related to particular Services offered by SACNET or by persons in certain locations also apply to your purchase or use of those Services. These addenda are part of this privacy notice:
- Annex for private services
- Annex for users who purchased Domain Registration services.
- Annex for users who purchased domain transfer services.
- Annex for users who purchased SSL Certificate services.
- Annex for certain geographies.
- Addendum for users in the United States.
- New York User Addendum.
INFORMATION WE COLLECT FROM YOU.
In the course of your use of the Services, we obtain the following information about you as described below. We collect this data for the purposes described in "How We Use Your Information."
INFORMATION YOU VOLUNTARILY PROVIDE TO US .
We collect the following information from you when you provide it to us:
Information you provide prior to any registration process, such as your email when you provide it to us;
Information you provide during any registration process, including in connection with a co-branded offer (such as your name, company name, email address, phone number, billing address or credit card information, geographic location and industry);
Information you provide, when you call or email us (for support or otherwise) or when you use our products or services; and
Payment Information, including credit card information that you provide to us (through our Services or otherwise) when you purchase some of our products and services.
INFORMATION WE COLLECT ABOUT YOUR USE AND DEVICES.
We collect data related to your online activity on our websites, including the following:
- IP adress;
- Browser type and version;
- Type of device you use, version of the operating system and device identifier;
- Geographic location;
- Pages you view;
- How you got to our Services and any links you click to leave our Services;
- When you update your information, contact us, or request new Services;
- Metadata about your use of our Services and emails we send to you (including clicks and opens);
- Metadata about how your customers, contacts and users interact with the Services we provide to you;
- Your interactions with the videos we offer;
- Problems you encounter that require our support or assistance; Y
- Any device or other communication method you use to interact with the Services.
- We store the data we collect in a variety of places within our infrastructure, including system log files, back- end databases, and analytics systems.
INFORMATION WE OBTAIN FROM SOCIAL NETWORKS.
We collect information from third-party social networking sites, including information provided to us if you use your credentials on such social networking sites to sign in to some of our Services (such as your name and email address to pre-fill our registration form). .
The information you allow us to access varies by social networking site and depends on the level of privacy settings you have on the social networking site. You can control and obtain more information about these privacy settings on the corresponding social network site.
INFORMATION WE OBTAIN FROM OTHER SOURCES
We also collect the following information from other sources:
- Information you provide to us at seminars or to our partners;
- Information you provide to us in surveys;
- Information that is publicly available; Y
- Information you consent to us receiving from third parties.
- We also collect information you may provide during your telephone conversations with us, which we may monitor or record.
We may combine any information we collect about you with other information we have about you to help us update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us with personal information about others, or if others give us their information, we will only use that information for the specific reason you provided it to us.
HOW WE USE YOUR INFORMATION
We use the information we collect, both on its own and in combination with any other information we collect about you, for the following business and commercial purposes:
- To provide you with requested Services;
- To provide you with useful content;
- To ensure the proper functioning of our Services;
- Offer and improve our Services;
- To provide you with requested information or technical support.
- To facilitate your movement through our websites or your use of our Services;
- To do a better job of advertising and marketing our Services (subject to your consent where required by applicable law);
- To advertise and market third party products and services (subject to your consent where required by applicable law)
- To diagnose problems with our servers or our Services;
- In connection with our security and compliance programs;
- To administer our websites;
- To communicate with you;
- Target current or potential customers with our products or services through online advertisements served on third-party sites by third-party vendors, such as Google (subject to your consent where required by applicable law);
- To help us provide you with a personalized experience or tailor our Services to you; Y
- As otherwise described in this privacy notice.
- We also use the information we receive to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices, or the number of users who have been exposed or clicked. on our websites or have reviewed or purchased our products or services.
The payment information you provide to us, including credit card details, will only be used to facilitate payment for the Services.
We also use recorded telephone conversations for quality control purposes, to train our employees, and for our own protection.
EXCHANGE OF INFORMATION.
As described in more detail below, we will only share certain personal information with:
- Other members of the corporate family " Sacnet el salvador Corp " ;
- Our mates;
- Third Party Vendors and Service Providers;
- In connection with a sale, merger, acquisition, or corporate reorganization;
- Authorized users within your organization; and For legal reasons.
Here you will find more information about the third parties with whom we share personal information.
SHARING WITHIN THE SACNET CORPORATE FAMILY.
We share personal information with other members of the SACNET corporate family to enable our corporate affiliates to contact you with offers, services or products that may be of interest to you and to provide you with their products and services. Any corporate affiliate may use your information only in accordance with the terms of this privacy notice. If you are located in a jurisdiction where such sharing requires your permission, we will only do so with your consent.
SHARE WITH PARTNERS.
When we share your personal information with certain third-party partners, including advertising and marketing partners, that information includes your name, email address, and other information that enables the partners to:
- Help you use our Services,
- Contact you with offers, services or products that may be of interest to you, and
- Provide you with your products or services.
- Our partners may use cookies, web beacons, pixels, tags, scripts, and similar technologies to serve you advertising based on your browsing activities and interests. If you would like to opt out of interest-based advertising, please click here within your profile and turn off notifications. Click here to opt out of interest-based advertising on your mobile device(s). Please note that you will continue to receive generic ads. Click here to access our Cookie Notice.
If you are located in a jurisdiction where such sharing requires your permission, we will only do so with your consent. Please note that if you access our services through a tool that hides your location, such as through a virtual private network, you may not receive our permission request because we were unable to identify you as located in a jurisdiction where you are located. your permission. required.
Additionally, our partners are prohibited from using your contact information for any purpose beyond those set forth above without your consent. We will not provide our partners with your credit card information. More information about certain partners with whom we share personal information is available here.
In the event that we collect information from you in connection with an offer that we present jointly with a partner, we will inform you who is collecting the information.
SHARING WITH SUPPLIERS AND THIRD-PARTY SERVICE PROVIDERS.
Occasionally, we contract with carefully selected third parties to help us provide services to you (for example, providing you with customer service, fraud detection and deterrence or access to advertising assets and providing us with information technology and storage services) or to assist us in our own activities. marketing and advertising (including the provision of analytical information and search engine optimization services). Here you will find additional information about certain third-party service providers with whom we share personal information. Our contracts with such third parties prohibit them from using your personal information for any purpose beyond the purpose for which it was shared.
If you purchase a product or service from a third party through one of our brands, we will pass your personal information to the third party so that they can fulfill your order.
We offer features that allow you to better identify who you are contacting through our products and services. These features allow you to optimize your campaigns, segment your lists, and better personalize your offers for your customers. To do this, we partner with third parties who may provide you with information about your contacts. If you and your contacts are located outside the European Union, this may include demographic information and geographic location. We require that these third parties have contractual or legal authorization to share this information with you.
In order to provide you with these features, we may send third parties certain personally identifiable data about your contacts. These third parties are prohibited from using this personal data for any purpose beyond the one for which it was shared.
We also share non-personal information with certain third parties, including the media, industry watchers, marketing and advertising partners, vendors, customers, prospects, or partners. For example, we disclose mobile search trends, email open rates by industry, campaign best practices, or the number of users who have been exposed to or clicked on our websites or who have rated or purchased our products and services.
Our third-party service providers and vendors may use cookies, web beacons, pixels, tags, scripts, and similar technologies to serve you advertising based on your browsing activities and interests. If you wish to opt out of receiving interest-based advertising, or if you are located in the European Union, please contact customer support , to opt out of receiving interest-based advertising on your mobile device(s). Please note that you will continue to receive generic ads. Click here to access our Cookie Notice.
CORPORATE REORGANIZATIONS. If we are involved in a merger, acquisition, sale of all or a substantial portion of our assets, or other similar sale transaction, your information will be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our website of such transfer and any choices you may have regarding your information.
AUTHORIZED USERS.
All users authorized by you to have access to your account can see the personal information stored in the account. The holder of a main account can see the personal information stored in subaccounts to which they have authorized access. We share information about authorized users only for legitimate purposes consistent with this privacy notice, including maintaining your account and marketing products and services to you.
LEGAL PROCESS.
If legally required to do so, or if we believe in good faith that such disclosure is reasonably necessary, we may disclose your personal information to courts, public authorities (including to meet national security or law enforcement requirements) and others. third parties, such as Internet service providers, to conduct an investigation, respond to a subpoena or court order from a third party or law enforcement, to initiate legal action, prevent harm to others, or seek other relief when you or a third is or can be:
- Violate our terms and conditions of use;
- Cause injury or other damage to, or violate the property or other legal rights of, us, other users, or third parties; either
- Violate federal, state, local, or other applicable laws.
This disclosure may include the transfer of your information to the US and other countries outside the European Economic Area. To the extent we are legally permitted to do so, we will notify you if we need to provide your personal information to third parties in connection with a subpoena.
SECURITY.
The transmission of information via the Internet, email or text message is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through the Services or via email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your personal information against loss, theft and unauthorized use, access or modification.
When we collect financial account information, such as credit card numbers, we protect its transmission by using encryption such as Transport Layer Security (TLS) protocol.
ONLINE ADVERTISING AND MONITORING TECHNOLOGIES.
We use cookies, web beacons, pixels, tags, scripts, and other similar technologies in the course of our business. Information about the technologies we use, why we use them (for example, in connection with online advertising), and how you can control them can be found in our Cookie Notice.
CHOICE / EXCLUSION.
MARKETING COMMUNICATIONS FROM US.
EMAIL.
You always have the opportunity to opt out of receiving our marketing communications with you or change your preferences by following a link in the footer of all non-transactional email messages from us or by emailing us at support@hostingchs.com. Some communications from us are considered transactional or service communications (for example, important account notifications and billing information). You agree to receive these transactional and service communications as a condition of the Services we provide to you. You must cancel your accounts for all Services if you do not wish to receive transactional or service communications from us. To cancel your account, follow the instructions found in the terms of service for the applicable Service. You may receive marketing communications from us even after you cancel your account, unless you also opt out of our marketing communications as described above.
TELEPHONE.
If you do not want to receive marketing calls by phone, you can contact the customer service of the brand from which you purchased your Services and tell us your preference. Contact information for specific brands can be found on each brand's home page.
Please note that we may use automatic dialing technology to make marketing calls. In the event that we use such technology for marketing calls, we will do so with your consent as necessary to comply with applicable law. You do not need to agree to receive automated marketing phone calls or text messages from us to use the Services.
BISCUITS.
For information on how to manage and opt out of cookies, please visit our Cookie Notice.
THIRD PARTY INFORMATION.
To manage the information we receive about you from a social networking site or other third party (if applicable), you will need to follow that party's instructions to update your information and change your privacy settings, where available. The information we collect is covered by this privacy notice and the information the third party collects is subject to the third party's privacy practices. Privacy choices you have made on any third party site will not apply to our use of information we have collected directly through our Services.
UNAUTHORIZED ACCOUNTS.
If an account or profile was created without your knowledge or authorization, please contact the customer service of the brand in which the account or profile is located to request the deletion of the account or profile.
RETENTION OF PERSONAL INFORMATION.
We retain your personal information to provide you with services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information for no more than seven years from (i) the date you end your use of the Services or ( ii ) May 25, 2018, unless otherwise required by law or regulation. . your personal information longer.
LEGAL BASIS FOR PROCESSING YOUR INFORMATION. Depending on the information we collect from you and how we collect it, we rely on various grounds to process your information under the GDPR, including the following:
- To administer our contractual relationship, including the configuration of the Services, payments, renewals and requested processes;
- Because it is in our legitimate interest to run a successful and efficient business and to provide you with the Services and other useful content;
- In order to comply with any legal obligation, we may need to collect this information from you; me
- Because you have given your consent for us to do so.
